Terms of service
TERMS AND CONDITIONS OF PURCHASE of WWW.ELITEXTRAINING.EU
The purpose of this document is to establish the conditions of use of the WWW.ELITEXTRAINING.EU page as well as the conditions of purchase of products through it by users.
Compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce, we inform you that the ownership of the website corresponds to ELITEX ECOMMERCE, S.L with CIF ESB09895806 with address at Calle Teodosio 12, 60. C.P. 11139, Chiclana de la Frontera (Cádiz) and with email SOPORTE@ELITEXTRAINING.ES, hereinafter ELITEX ECOMMERCE, S.L.
USE OF THE SITE
By using this website and placing orders through it, the user agrees to the following:
Use the website solely for the purpose of consulting products and placing orders.
Do not make any fraudulent or false order. If an order is reasonably considered to be fraudulent, ELITEX ECOMMERCE, S.L is authorized to cancel it and inform the relevant authorities.
Have the legal capacity to enter into contracts (the user declares to be over 18 years of age).
Provide your contact information in a truthful and exact way in order to be able to send the orders.
PERSONAL DATA PROTECTION
Availability of the service. Users have the possibility of placing orders for the items offered through the website both for delivery to an address within Spanish territory and to a European destination, and outside of it.
When referring to "days" on the web, they are business days.
The contract will be formalized in Spanish.
Orders are subject to product availability. If there are difficulties regarding the supply of products or if there are no items in stock, ELITEX ECOMMERCE, S.L will inform the customer of such circumstance, either by mail or by phone, and will reimburse any amount paid for the product or products not available. or will exchange the product for another of the same value, as the customer decides.
All current taxes are included in the prices of the items, but shipping costs are not included, which will be added to the total amount. ELITEX ECOMMERCE, S.L reserves the right to modify prices at any time, although the products will be invoiced based on the price in force at the time the order is placed (subject to product availability).
The purchase order will indicate both the total price of the product/products, including VAT and the corresponding shipping costs, as indicated in the following sections.
The applicable VAT rate will be that legally in force at all times depending on the specific item in question.
In orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and tariffs in accordance with current regulations. in each of these territories.
Shipping costs to addresses in Spanish territory.
For orders with Express Shipping within the peninsular territory, the shipping costs amount to 3.99 euros.
For orders with Express Shipping to the Balearic Islands, the shipping costs amount to 3.99 euros.
For orders with Express Shipping to the Canary Islands, the shipping costs amount to 8.99 euros.
For orders with Express Shipping to Ceuta and Melilla, the shipping costs amount to 8.99 euros.
Extra peninsular orders are excluded from the free shipping promotion.
For orders with Standard Shipping within the Spanish territory, shipping costs are free.
Shipping costs to addresses outside of Spanish territory.
For orders destined for any country within the European Union with Standard modality they are free.
For orders destined for any country outside the European Union with Standard modality are free. The client assumes the payment of possible customs expenses.
How to place an order.
The data recorded by the website constitutes proof of the transactions carried out. The customer will receive confirmation of the order by email.
During the process, before making the payment, you can modify the data of your order. The order is not formalized until the process is finished, which will happen when you have made the payment. Clicking on "Pay" implies that you acquire and pay for the selected items, this step implies a binding commitment.
There are no purchase limits. The user can place the order for the number of items they want, with no established minimums or maximums.
Right to cancel the order.
ELITEX ECOMMERCE, S.L reserves the right to reject an order from a client with whom there is a dispute.
Likewise, ELITEX ECOMMERCE, S.L has the right to reject or cancel an order for justified reasons, such as:
Due to an error in the billing information (that is incorrect or impossible to verify)
If there is suspicion of fraud with the bank card
If it is not possible to send it to the indicated address
If there are reasons why it is suspected that the user is not an end consumer
If the user is under 18 years of age
If full payment has not been made.
Way to pay.
You can use bank card or Paypal as a means of payment. In the case of payment by card or PayPal, the total amount of the order, which will include the corresponding shipping costs, as the case may be, will be charged to the customer's account at the same time of purchase. Payments are only accepted in EUROS.
By paying by card and in the event of any incident occurring during the process (for example, the terminal reporting the denial of the card) the order will be canceled automatically. The bank card payment system is made through the "SHOPIFY PAYMENTS" payment gateway.
By clicking on "Pay" the user is confirming the payment of the order as well as that the credit card is his. To minimize the risk of unauthorized access, your credit card details will be encrypted. Credit cards will be subject to checks and authorizations by their issuing entity, but if said entity does not authorize payment, the order will be canceled automatically, the system informing the customer of said cancellation.
In the case of selecting the payment system through Paypal, PayPal will be the payment platform and it will be carried out following the conditions of said payment platform.
The order will be sent to the address that you indicate once the deposit of the total amount of the order has been confirmed. If the amount is not total, ELITEX ECOMMERCE, S.L reserves the right not to send the order until it is fully paid by the customer.
There may be some differences in the final color of the product due to the screen where some models are displayed.
The products will be sent to the address that the user has indicated.
The processing time is 1-2 business days, after which the shipment begins and the next delivery time.
The delivery time ranges between 24 and 72 hours (business days) for addresses in the peninsula and 7 business days for deliveries to the Balearic Islands, Canary Islands, Ceuta and Melilla if the shipping method is Express.
In the case of STANDARD type orders, the approximate term is 2-4 weeks, and may be somewhat longer in situations of greater volume or unrelated circumstances.
The indicated deadlines will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we cannot meet the delivery date, we will inform you of this circumstance and give you the option of continuing with the purchase by establishing a new delivery date or canceling the order with a full refund of the price paid.
For the purposes of these conditions, it will be understood that the "delivery" has taken place or that the order has been "delivered" at the moment in which you or a third party indicated by you acquires the material possession of the products, which is will prove by signing the receipt of the order at the address agreed delivery date.
Impossibility of delivery.
If it is impossible to deliver the order to the indicated address, ELITEX ECOMMERCE, S.L will try to deliver it to a third party indicated by the client or try to deliver it again at a later date. For this, if you are not going to be at home, please contact ELITEX ECOMMERCE, S.L to arrange delivery on another day.
If within 15 days, counting from the time your order is available for delivery, the order could not be delivered for reasons not attributable to ELITEX ECOMMERCE, S.L, we will understand that you wish to withdraw from the contract and we will consider it resolved.
As a result of the termination of the contract, we will return all payments received from the user, including delivery costs, without undue delay and, in any case, within a maximum period of 14 days from the date on which we consider the contract terminated. Please, keep in mind that the transport derived from the resolution may have an additional cost, for which ELITEX ECOMMERCE, S.L will be authorized to pass on the corresponding costs of 8.99 euros.
Cancellation of an order.
The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, by which the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws is evidence.
To cancel an order you can use the form that appears in the link "RIGHT OF WITHDRAWAL" or you can notify it by email to SOPORTE@PROGADGETSTORE.ES by mail to the address AVENIDA DE LA MARINA SN, OUTLET EL REBAJON. , SAN FERNANDO (Cadiz), 11100.
If you send us an email or written communication, please include the details of your order to help us identify it.
The withdrawal period will expire 14 calendar days from the day that the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the goods or in the event that the products that make up the order are delivered separately, 14 calendar days from the day that the client or a third party indicated by the client, other than the carrier, acquired material possession of the last of the aforementioned products.
Once the right of withdrawal has been exercised, the user must send the delivered products to the indicated address, thus assuming the return costs. Please note that if you decide to return the items to us freight collect, we will be authorized to charge you for any costs we may incur.
The right to withdraw from the contract will apply exclusively to those products that are returned in the same conditions in which the customer received them. No refund will be made if the product has been unsealed and used, because certain items on the website are for body use, are used in internal contact with the body and for hygiene reasons these products may be contaminated. Please return the item using or including all of its original packaging with all tags attached. Please do not remove the labels until you are sure you want to keep each item.
After examining the article we will inform you if you are entitled to a refund of the amounts paid. If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will proceed to refund the total amount of the purchase plus shipping costs within 14 days of receiving the order. cancelled.
If the return only includes part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned products, without the shipping costs.
Return of defective products.
If you return the products to us because they are defective or the descriptions do not correspond to them, we will proceed to refund the total price of the products, together with the shipping costs derived from and the return of the item.
The access and use of this website is the responsibility of the users. It is not subject to guarantee by ELITEX ECOMMERCE, S.L:
The infallibility, availability, continuity, non-existence of security deficiencies of the website
That the content of the page or the information that passes through it is free of viruses or
other harmful elements as well as errors, omissions or inaccuracies.
- The possible damages or losses that could derive from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in the operational functioning of the website
Delays or blockages in the use of this page caused by defisciences or overloads of the data processing center, nor of the damages that may be caused by third parties through illegitimate interference that are beyond the control of ELITEX ECOMMERCE, S.L.
ELITEX ECOMMERCE, S.L. is exonerated from liability for any damage or loss that the user may suffer as a result of errors, defects or omissions in the information provided whenever it comes from other external sources.
Mere access to the website does not imply any type of commercial relationship between ELITEX ECOMMERCE, S.L and the user.
ELITEX ECOMMERCE, S.L only supplies products for domestic and private use. The customer agrees not to use the product for commercial, advertising or resale purposes. ELITEX ECOMMERCE, S.L has no responsibility for any loss of profits, loss of business, business interruption or loss of business opportunities of the client.
Assignment of rights and obligations.
The contract is binding both for the client and for ELITEX ECOMMERCE, S.L, as well as for our respective successors, assignees and successors in title. The client may not transmit, assign, encumber or in any other way transfer a contract or any of the rights or obligations derived from it, without having obtained the prior written consent of ELITEX ECOMMERCE, S.L. We can transmit, assign, encumber, subcontract or in any other way transfer a contract or any of the rights or obligations derived from it, at any time during its term. For the avoidance of doubt, such transmissions, assignments, encumbrances or other transfers will not affect the rights that, in your case, you, as a consumer, have recognized by law nor will they nullify, reduce or limit in any other way the guarantees, both express and implied. , which we could have granted.
INFORMATION AND WEB CONTENT
The information shown on the website is current on the date of last update. ELITEX ECOMMERCE, S.L reserves the right to update/modify/delete information on this website at any time and without prior notice.
In the event that the web page contains links to other web pages and materials from third parties, said links are provided solely for informational purposes, without ELITEX ECOMMERCE, S.L having any control over the content of said web pages or materials. Therefore, we do not accept any responsibility for any damage or loss arising from its use.
ELITEX ECOMMERCE, S.L reserves the right to modify the Terms and Conditions of Purchase. The modifications introduced will not be retroactive. If you do not agree with the changes made, we recommend that you do not use our website.
VIRUS PIRACY AND OTHER COMPUTER ATTACKS
The user must not make improper use of this website by intentionally introducing viruses, Trojans, worms, logic bombs or any other technologically harmful or harmful program or material. The user will not try to have unauthorized access to this web page, to the server in which said page is hosted or to any server, computer or database related to our web page. The user undertakes not to attack this web page. Failure to comply with this clause could lead to the commission of offenses typified by the applicable regulations. We will report any breach of these regulations to the appropriate authorities and we will cooperate with them to discover the identity of the attacker. Likewise, in case of breach of this clause, you will immediately cease to be authorized to use this website. We will not be liable for any damage or loss resulting from a denial-of-service attack, virus or any other technologically harmful or harmful program or material that may affect your computer, computer equipment, data or material as a result of the use of this website or of downloading content from it or to which it redirects.
INTELLECTUAL PROPERTY AND COPYRIGHTS
The user acknowledges and consents that all copyright, registered trademark and other industrial and intellectual property rights over the materials or content provided as part of the website correspond at all times to ELITEX ECOMMERCE, S.L. The user may make use of said material only in the manner in which it is expressly authorized.
APPLICABLE LAW AND JURISDICTION
The use of this website and the product purchase contracts through it will be governed by Spanish law. Any controversy that arises or is related to the use of the website or with said contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.
You can make any complaint and claimbefore ELITEX ECOMMERCE, S.L via email MAIL or by post to the address AVENIDA DE LA MARINA SN, OUTLET EL REBAJON. , SAN FERNANDO (Cadiz), 11100.